Welcome to Soreil Handmade Lingerie. Write us: hi@soreil.com.co

Returns + Exchanges

We always hope you are delighted with your purchase and that it fits perfectly on your body, in fact you can use the sizing chart to ensure with your own measures which is your size in Soreil undergarments, yet we can not promise you a complete perfect fit online, however if you receive your order and it doesn’t fit well, we will accept returns sent back within 10 days of receipt.

Due to hygiene reasons we cannot accept returns for bottoms or briefs, only if there is a manufacturing error.

For other items please ensure that they are in their original condition and packaging with all tags attached


Email us at hi@soreil.com.co with the code of your order telling us what was wrong with your purchase, attach photos in case you need it. We will reply you within 3 business days with the instructions and confirmation.

Remember that items on sale cannot be returned.